Author: Family Guru

Transfer Files From MyFamily to Familycrossings Ready

MyFamily is providing web site subscribers with a zipped archive that contains photos organized in folders. There are no comments, titles, or descriptions. Starting June 20, 2014 subscribers who enter the “myfamily” promo code will get access to a special tool to transfer those files. Subscribers will need to use FTP to upload the MyFamily zipped archives. These files from MyFamily can be as big a 1.5 GB each. Once uploaded to your family site the administrator can click a link to start unpacking your archive. We suggest that you return the next day to sort through all the Galleries. Editing Galleries and Photos navigation are located on the left menu.

If you used the “myfamily” promo code when you signed up you will automatically get an email when the transfer file tool is ready for you to start using on your family website.

MyFamily.com and Ancestry.com Updates and Transition to Familycrossings

Familycrossings.com has attempted to speak with informed individuals at Ancestry about the subscriber problems. No phone calls have been returned. An email replied from Eric included the following:
“We apologize for any confusion.
Currently we the exporting tool is only able to export the site photos. We have taken feedback about expanding our export options. If we are able to expand the export tool we will send out an update email.”

The exported archives that we have seen from subscriber do indeed include photos and folders, unfortunately there are only a few photos and folders in an archive. However these subscribers believe that there are 1000s of photos and are very disappointed with the export function.

I believe that the script that MyFamily / Ancestry is using is broken. They may not know it, but we can’t tell them if they don’t call back.

On the positive side of the transition we have installed a script in our Administration area that will import a text file to add multiple users at once. The HELP files inside your Familycrossings website covers the details of “how to” to do this. It is very simple.

The web development team is also working on the FTP function that will allow Administrators to auto recreate folders and photo inside our Gallery system. We hope to have it finished by the end of this weekend. Unfortunately you will still need to add photo titles, description, keywords, and location info manually.

We will be scheduling webinars for MyFamily administrators next week to help with learning the Familycrossings functionality.

If MYFAMILY.COM IS CLOSING where can I move my family site?

If you are one of the thousands of families that are loosing their website because Myfamily.com is shuttering the service you can relax. Familycrossings.com will be able to take your photos and files and help you transport them into a better, more flexible family site. Sign up here: https://www.familycrossings.com/familycenter/signup/?b=1. Enter the PROMO CODE: MYFAMILY and then select the FREE VERSION OF FAMILYCROSSINGS.COM

In the next few days we will be providing subscribers who have entered the promo code with special information that will make the uploading of files and transition to a reliable dedicated service easier.